Privacy Policy

At Origo X Têxteis Unipessoal Lda. we are committed to preserving the privacy of users on our website. This way, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), a set of security measures was developed to protect your data and we have updated our Privacy Policy.
When you visit our website, the web servers make temporary records for statistical and/or security purposes. This website does not collect personal information about you. This means that we will not know your name, email address or any other personal information just by browsing this website, unless you access the website from a link mentioned in an email sent, or by filling in an online form, information provided in person at the company’s headquarters, or through the assistance service of our customer support team. When subscribing to online forms and making purchases, you are asked to enter your name, address, telephone number, email address and tax number and other relevant and appropriate information for the process. Origo X Têxteis Unipessoal Lda. only collects and processes personal data that you voluntarily, expressly and unequivocally place in the forms on the website www.origotexteis.com.

Please note that by knowingly providing us with personal information about yourself in the terms described in this privacy policy, you are giving us your consent for us to use it for the purposes referred to herein.

If you consent, or in cases permitted under applicable law, marketing or commercial information related to user-friendly services may be sent in the form of an email, text message or telephone call.

Any of the data you provide to us may be used to:

• Personalize your experience with us;
• Improve our website in the available services and resources;
• Improve our service to the user in general;
• Manage campaigns, surveys or other resources;
• Process transactions relating to you;
• Contact you and provide customer service;
• Process orders and/or quotes;
• Create invoice(s) related to purchases;
• Receive payment for product purchases;

Your data, whether public or private, will not be sold, exchanged, transferred or given to any other company, for any reason, without your consent. We may use and provide aggregated information and statistics to third parties to monitor the use of our website in order to help us develop our website and our services. The data used must not include information that could be used to identify any individual.

The contract data provided by you may be used to send information and updates related to your orders, transactions, in addition to receiving occasional updates from Origo X Têxteis Unipessoal Lda., and information about related products or services.

The shipping data provided to transport companies includes the name and address of the recipient, telephone number, email address, description of the goods, weight and value of the shipment.

Note: If at any time you wish to unsubscribe from future emails, we will include detailed unsubscribe instructions at the bottom of each email. You can also contact us at geral@origotexteis.com or by post to:
Origo X Têxteis Unipessoal Lda.
Rua Dr. Carneiro Pacheco 75K, loja 12
4780-446 Santo Tirso

If you consent, or in cases permitted under applicable law, marketing or commercial information, related to user-friendly services, may be sent in the form of an email, text message or telephone call.

Origo X Têxteis Unipessoal Lda. seeks to establish a relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our services. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be subsequently processed in a way that is incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.

However, your personal data may also be used for other processing operations within the confines of such applications. In particular, they can be processed for the following purposes:

• when you make a purchase on this website, we collect your personal data in the purchase form (such as name, email address, delivery address, credit/debit card number and telephone number) for sales purposes only, separation and transport of the products ordered by the customer;
• when requesting assistance from the customer support service, we collect your personal data (such as name and e-mail address) in order to provide customer support services that are relevant to this website and to guarantee the requested assistance;
• when you register, we collect your personal data in order to simplify the preparation of future orders;
• when you subscribe to the newsletter, we collect your e-mail in order to offer this communication service;
• when you browse our website, we collect cookies. In accordance with the management of cookies on our website and your interaction with us, we use some of the information collected by these cookies in order to guarantee the proper functioning of the website, highlighting the purposes of adequate display of content, remembering the cart, remembering your registration, adjusting your screen resolution, improving our offers, among others. This information includes registration data, location, session duration, selected products, your equipment, your browser and your IP address;
• when you browse our website and later visit platforms where the advertising format exists (social networks, Google and other partners of these networks) you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.

Mandatory fields marked with asterisks (*), in data collection, are necessary to:

• enter into our contract (for example, for the supply of products purchased on our website);
• respect legal requirements (e.g. creation of invoices).

Your personal data may be communicated to service providers of Origo X Têxteis Unipessoal Lda. for the purpose of providing services (for example, transport companies) or to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

For organizational purposes and in order to be able to offer the best possible service, Origo X Têxteis Unipessoal Lda. works together with some entities external to its organization that will process the personal data of the users of this website. This data sharing is strictly due to the performance of the services provided by Origo X Têxteis Unipessoal Lda., including the sale of products.

These external entities include transport companies, digital technology and service providers, and digital marketing platforms. The aforementioned external entities were chosen by Origo X Têxteis Unipessoal Lda. due to their experience in data processing, the guarantees of compliance with applicable laws and regulations, as well as the technical security measures adopted by them in relation to the processing of personal data.

These external entities will act in accordance with the instructions provided by Origo X Têxteis Unipessoal Lda. and only for the purposes strictly necessary for their function. Your personal data will be shared with these entities for the purpose of:

• provision of electronic payment services via credit/debit cards;
• processing product sales;
• packaging and transport of products;
• solving problems related to the sale of products;
• receipt of payments for the purchase of products;
• processing customer product returns;

In addition to the situations set out above, your data may be shared with third parties in order to:

• comply with applicable laws;
• respond to court and government inquiries;
• comply with valid legal processes;
• protect the rights or property of Origo X Têxteis Unipessoal Lda..

We follow industry standards to protect your data during transmission and, once received, we implement various measures to maintain the security of the personal data you transmit to us.

However, you should be aware that no method of transmission or electronic storage is 100% secure.

Therefore, to the fullest extent permitted by law, we cannot be liable for any claims, losses and damages, including, without limitation, direct, indirect, special, punitive, incidental or consequential losses or damages incurred by you or any user in connection with computer fraud, risks or any other breach or circumstance in which your information is accessed or disclosed without our express authorization.

For your privacy, we advise you not to include personal data, namely sensitive data, or confidential data in the emails you send us. Please do not send us emails with credit card numbers or any sensitive personal information. We do not knowingly collect personal information from minors. As a parent or legal guardian, do not allow your children to submit personal information without your permission.

We are not responsible for identifying data or other information that you choose to submit in forums such as a comment area or any other accessible public area that we administer or manage.

We suggest that you also protect your computer with software that protects you when transmitting and receiving data, and that you take appropriate measures to guarantee security in the transmission of data in the browser used.

We do not sell, trade or transfer your personal identification data to third parties. This does not include trusted third parties who help us manage our website, mobile apps, conduct our business or provide services to our customers, as long as those parties agree to keep that information confidential. We may also release your information when we believe release is appropriate to comply with the law, respond to judicial or government inquiries, comply with valid legal process, enforce our website policies, or protect our rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Note that, despite being on a website operated by us, you may also be referred to links and third-party websites. From time to time, at our discretion, we may include or offer third party products or services on our platforms. These third party websites have separate and independent privacy policies. These policies are not managed or controlled by Origo X Têxteis Unipessoal Lda., so Origo X Têxteis Unipessoal Lda. assumes no responsibility for the content and activities of these linked websites. However, we seek to protect the integrity of our website and platforms and we appreciate you contacting us if you would like to give us your feedback on them. We also recommend that you carefully read the terms and conditions and the Privacy Policies of these linked sites before submitting any information or personal data.

By using our website and platforms, you agree to our Privacy Policy.

Upon request, you have the right to access your personal data. If the information is incomplete or incorrect, you have the right to have it corrected or deleted. Contact us through one of the following ways:

E-mail:
geral@origotexteis.com

By post:
Origo X Têxteis Unipessoal Lda.
Rua Dr. Carneiro Pacheco 75K, loja 12
4780-446 Santo Tirso;

Origo X Têxteis Unipessoal Lda. retains your data for the purposes described here for the time necessary for the aforementioned purposes, except if the personal data in question is necessary to prove compliance with legal obligations, while the limitation period for rights has not elapsed, or if there is a longer period of data retention imposed by law.

When your personal data is no longer needed, it will be removed from our systems and records or kept anonymous so that you cannot be identified from them.

The personal data you provide us will be kept for a maximum period of ten years.

Since we want to ensure that you are aware of your rights and in accordance with applicable law, we want to inform you that:

• your personal data belongs to you. As such, you have the right to access, rectify, limit, erase and oppose processing, as well as to obtain them from Origo X Têxteis Unipessoal Lda.. Contact us through one of the following ways:

E-mail:
geral@origotexteis.com

By post:
Origo X Têxteis Unipessoal Lda.
Rua Dr. Carneiro Pacheco 75K, loja 12
4780-446 Santo Tirso;

• we will make every effort to keep your personal data up to date and protected in accordance with the best standards practiced by the industry;
• you have the right to file a complaint with the data protection authority. In Portugal, this authority is the National Data Protection Commission (CNPD). More information about the CNPD can be obtained through the website: www.cnpd.pt

We reserve the right to update this Privacy Policy from time to time. We will note any changes to it on our website as well as through a communication to the indicated contact means. Your continued use of our website, applications, services and features offered following such communication will be deemed to be, and will be deemed to be, your agreement to such changes.

The current version was published on 05/15/2020.

Cookies are used by Origo X Têxteis Unipessoal Lda. in order to improve your experience while browsing and using the website. When you browse our website, we collect cookies. In accordance with the management of cookies on our website and your interaction with us, we use some of the information collected by these cookies in order to guarantee the proper functioning of the website, highlighting the purposes of adequate display of content, remembering the cart, remembering your registration, adjusting your screen resolution, improving our offers, among others. This information includes registration data, location, session duration, selected products, your equipment, your browser and your IP address. In view of the disabled state of cookies in the browser, Origo X Têxteis Unipessoal Lda. may not function correctly.

Upon request, you have the right to access your personal data. If the information is incomplete or incorrect, you have the right to have it corrected or deleted. If you wish to terminate your subscription to Origo X Têxteis Unipessoal Lda., contact us at geral@origotexteis.com or by post to:

Origo X Têxteis Unipessoal Lda.
Rua Dr. Carneiro Pacheco 75K, loja 12
4780-446 Santo Tirso

In case of doubt about this Privacy Policy or if you wish to exercise any of your rights mentioned above, please contact us through one of the following ways:

E-mail:
geral@origotexteis.com

Address:
Origo X Têxteis Unipessoal Lda.
Rua Dr. Carneiro Pacheco 75K, loja 12
4780-446 Santo Tirso

By accepting this Privacy Policy, you are authorizing Origo X Têxteis Unipessoal Lda., headquartered at Rua Dr. Carneiro Pacheco 75K loja 12, 4780-446, Santo Tirso, Portugal, registered at the Santo Tirso Commercial Registry Office under the unique registration and legal entity number 509522483, in order to process your personal data contained in your registration form, of which you confirm that you are the owner, as well as the data relating to your commercial and contractual relationship, and the respective management, under the terms of this Privacy Policy.

You further declare to:

• Be aware and fully informed that the processing of your personal data includes all operations carried out on data transmitted by you, by automated means or not, with the purposes of: improving the functioning and functionalities of the website www.origotexteis.com (including in cases where your data will be aggregated and treated statistically, without it being identifiable by any third party to which it is provided); improving and customizing the services provided to you; processing transactions relating to you; contacting you via e-mail, text messages or by telephone to send you information or updates about your transactions and orders, as well as information about new products or related services; interacting with you on social media platforms and/or using and/or reproducing your publicly available content where you have referred to, or “tag/hashtag” us, our brand or our products or services.
• Accept and consent for your data to be transmitted to entities that Origo X Têxteis Unipessoal Lda. may use, as subcontractors, in order to carry out research and analysis on the services it provides, as well as to manage promotions or market studies, and partners related to transport conditions, and have been informed that your data will not be sold, exchanged, transferred or given to any other company, nor will it be processed for other purposes.
• Acknowledge that your data will be kept while you wish to be registered with Origo X Têxteis Unipessoal Lda..
• Accept and consent to the free use and reproduction, by Origo X Têxteis Unipessoal Lda., of its publicly available content and/or published on social media platforms to which it has explicitly and specifically referred or placed a “tag/hashtag”, products or services.
• Acknowledge that, under the terms of the applicable legislation, you can oppose, limit, correct, or request the removal of the processing of your data for one or some of the purposes described above, by sending a request to the following general email address geral@origotexteis.com or by post (to: Origo X Têxteis Unipessoal Lda., Rua Dr. Carneiro Pacheco 75K, loja 12, 4780-446 Santo Tirso), as well as having the right to file a complaint with the competent authorities.
• Provide this consent freely and voluntarily and be 18 years of age or older.

Personal information will only be used in order to fulfil the commitments of Origo X Têxteis Unipessoal Lda. and ensure the provision of the best service. Origo X Têxteis Unipessoal Lda. does not allow a third party to see or use personal data without your prior consent. Upon request, you have the right to access you personal data. If the information is incomplete or incorrect, you have the right to have it corrected or deleted. If you wish to end your subscription to Origo X Têxteis Unipessoal Lda., contact us at geral@origotexteis.com or by post to Origo X Têxteis Unipessoal Lda., Rua Dr. Carneiro Pacheco 75K, loja 12, 4780-446 Santo Tirso.